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Privacy Policy

Last updated: 7/12/2026

We are committed to protecting your privacy and complying with GDPR, CCPA, and PHIPA regulations.

Introduction

This Privacy Policy describes how PAX Technology Services Inc. ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.

Information We Collect

Personal Information

  • Name and contact details (email, phone number)
  • Company information (if provided)
  • Account credentials (encrypted)
  • Communication preferences

Analytics Data (With Consent)

  • Anonymized IP addresses (last octet masked)
  • Device type and browser information
  • Pages visited and interaction patterns
  • Session duration and engagement metrics
  • Geographic location (country level only)

Technical Data

  • Browser type and version
  • Time zone settings
  • Operating system
  • Session identifiers (hashed)

How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use it to:

Necessary Processing (Legal Basis: Contract)

  • Provide and maintain our services
  • Process your requests and communications
  • Authenticate your identity
  • Send service-related notifications

Analytics (Legal Basis: Consent)

  • Understand how visitors use our website
  • Improve our services and user experience
  • Analyze trends and measure effectiveness
  • Detect and prevent fraud or abuse

Security (Legal Basis: Legitimate Interest)

  • Protect against security threats
  • Monitor for suspicious activity
  • Maintain logs for security audits

Cookie Policy

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through our cookie consent banner.

Necessary Cookies (Always Active)

Essential for the website to function. These cannot be disabled as they are necessary for security, authentication, and basic functionality.

Analytics Cookies (Optional)

Help us understand visitor behavior and improve our services. We anonymize IP addresses and respect Do-Not-Track signals.

Marketing Cookies (Optional)

Used to deliver relevant advertisements and measure campaign effectiveness.

Do-Not-Track: We respect Do-Not-Track browser settings. When enabled, we will not track your activity beyond necessary cookies.

Data Retention

We only retain personal data for as long as necessary for the purposes outlined in this policy:

  • Analytics Data:26 months
  • Contact Submissions:3 years
  • Session Data:2 years
  • Security Logs:5 years
  • User Account Data:Until deletion requested
  • Consent Records:6 years (legal requirement)

After the retention period, data is automatically deleted from our systems through automated cleanup processes.

Your Privacy Rights

Under GDPR, CCPA, and PHIPA, you have the following rights:

Right to Access

Request a copy of your personal data we hold.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data (subject to legal obligations).

Right to Data Portability

Receive your data in a machine-readable format.

Right to Object

Object to processing based on legitimate interests.

Right to Withdraw Consent

Withdraw consent for data processing at any time.

Exercise Your Rights: Visit our Privacy Center to manage your preferences and exercise your data rights.

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • End-to-end encryption for data in transit (TLS 1.3)
  • Encryption at rest for sensitive data
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Automated threat detection and response
  • Regular backups with encryption
  • Employee training on data protection

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Response Time: We will respond to all requests within 30 days as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.